Online storage
Company Drive
Calendar
Event scheduler
Instant synchronization with external calendars (Google Calendar, Apple iCloud, Microsoft Office 365)
Available time slots
Shared time slots
Event invitation via email (iCalendar)
Calendar access permissions
Webmail
Number of email inboxes per user
Create CRM Deal from email
Create Task from email
Discuss email in feed
Company social network
Feed
Workgroups
Workgroups/projects created with external users (extranet)
Announcements
Surveys
Company database
Vibe: Home Page
Smart search
Personal/group drives
Workgroup Drive and Project Drive
Windows Drive
Mac OS Drive
File synchronization
Share files and folders among employees and departments
Share files
Shared folder sharing
File change history
Version storage for files used in tasks, activity streams, or calendars
Keep deleted files in the recycle bin
Company Drive for automatically generated folders
Recycle bin
Integration with OneDrive, Google Drive, Dropbox, Box
Preview Office documents
Video file conversion size limit
Integration with Google Docs
Integration with Office365
Integration with Microsoft Office on local computer
Current online storage space and quick cleaning
Restrict collaborative editing of documents
Search in Drive documents
Universal document viewer (docx, pdf, ppt, xls, csv, html, etc.)
Collaborative editing based on collaboration
Different file formats: docx, xlsx, pptx, odt, ods, odp, doc, xls, ppt, txt, rtf, html, epub, csv
Spreadsheets
Presentations
Auto-save
Number of users simultaneously editing documents
Online collaborative editing of documents
Real-time editing
Version history
Public document access
Sharable link (read-only or editable)
Collaborative editing with external users
Password-protected or time-limited access
Integration with Microsoft Office
Collaboration within tasks, chats, calls, and Feeds
Tasks
Observers and participants
Task templates and recurring tasks
Templates including subtasks
Task status summary
Custom fields
Assign permissions
Task control after completion
Task duration tracking
Rate tasks
Chats and video calls with task participants
Task from email
Subtasks
Checklists
Reminders
Restore from recycle bin
Keep deleted files in recycle bin
Template sharing
Skip weekends and holidays when planning
Task modes
List
Project Kanban
Planner
Deadlines
Gantt chart with dependencies
Projects
Project owner
Project start/end dates
Project Templates (copy projects/workgroups)
Streams
Automatic focus mode
Sort tasks and projects by activity
Manage overdue tasks and projects with a single click
New comments on tasks and projects
Scrum
Scrum teams
Basic performance indicator of productivity
Auditor view
Task automation (rules and triggers)
Integration with CRM, calendars, Drive, and email
Integration with workflows
Task access permissions
Access permissions for projects and workgroups
Report generator
Search tasks with filters (maximum number)
Leads
Unlimited opportunities
Contacts and companies
Quotes (unlimited)
Invoices
Convert leads to contacts, companies, and opportunities
Convert deals to quotes
Convert quote to invoice
Convert quotes to deals and invoices
Product catalog
Catalog items
Products published on sites
Catalog access permissions
Services in the catalog
Sales channels
Funnels
Mandatory fields by stages
Fields visible to selected users
Available custom fields
Contact Center
Phone
Email
CRM forms
Facebook, Instagram, etc.
Customer management
Event planning
Participants in tasks
Video calls, Zoom
Automatic translator
Comments
CRM document templates
Maximum template file size
Access permissions for document templates
Proactive CRM
Appointments/timeslots in CRM
Custom stages/statuses
Timeline
Recurring opportunities
Recurring invoices
Automatic recurring item detection
Manage duplicate data in CRM (duplicate search)
Resource allocation for appointment scheduling in CRM
Zoom integration in CRM
Google Maps in CRM
Google Maps in custom fields
Observers in deals
Internal chat in CRM
CRM form templates
Artificial Intelligence scoring
CRM access log
CRM analytics
Maximum number of leads, opportunities, contacts, or companies including CRM analytics reports
Sales and marketing automation
Rules/triggers
Automation of business processes in CRM
Smart process automations
Web hooks for rules/triggers
Edit rules/triggers in workflow designer
Automation rule test mode in CRM deals
CRM.Payment and Delivery
Inventory management
Warehouses
CRM Integration
FIFO and Average costing methodologies
Gross profit and gross profit margin reports
Inventory management access permissions
Searchable within CRM with filters (maximum number)
Prospective customers
Opportunities
Connections
Companies
Estimates
Deal count for search and filtering in People and Companies fields
Deal count for search and filtering by Observers
CRM access rights
Data import/export and integrations
Export as CSV
Migration from other CRMs
Export contacts from vCard, Gmail, Outlook, Yahoo! Mail
Export contacts to CSV, Excel, Outlook
CoPilot in Chat
CoPilot in Stream
CoPilot in CRM
CoPilot in Tasks
CoPilot in Email
CoPilot on Sites (text)
CoPilot on Sites (images)
CoPilot group chat
Request Library
CoPilot roles
Keep email copies
Outbound emails
Inbox per user
Initial email synchronization and storage limit
Internal phone
Remove information from CRM forms and live chat
Callback widget
Live chat
Website widget
Open Channels
Facebook
Instagram
WhatsApp
Telegram
Viber
Apple Business Chat
WhatsApp Instant
Queueing and request processing rules
Evaluation of customer conversations
Call statistics
Analysis reports for Open Channels (chat statistics)
SIP connector for third-party phone integrations
CRM integration
Bitrix24.Market (over 600 apps)
Open Channel settings
Working hours settings
Request contact information
Personal data processing notice
Redirect chat to all distribution modes
Supervisor chat evaluation
Canned responses
Transfer conversations between employees
Transfer chats between channels
Automatic response
Export data to Excel
Channel access rights
Phone settings
PBX integration via Rest API
PBX integration via SIP connector
Unlimited incoming/outgoing lines
Call forwarding
Call transfer
VoIP phone sets
Internal lines
Voicemail and greetings
Call to all distribution modes
Unanswered call forwarding
Call blocking
Match number from source (CRM)
Export call details to Excel
VoIP phone call capture
Automatic call routing
Evaluation of customer calls
IVR (voice menu)
Call recording (monthly)
Queue groups
Queue group size
Automatic call transcription
Phone access rights
Call recording playback speed
Number of documents
Completion of work document
Integrity Audit
Templates
Storage for signed documents
Access Permissions
Automation
Signatory identities
SMS
Signatory notifications
Simple visual website builder
Responsive design for different devices including mobile, tablets, PCs
ESite templates (created by Bitrix24)
Site templates (from Bitrix24 Store)
Super block for professional web design
CRM form designer
Image editor
Websites for sales teams
Number of published sites
Websites for marketing teams
HR / recruiting websites
Web pages
Copy web pages
Website storage
Free website hosting
Website address on bitrix.site domain
Use your own domain
Website live chat
Work time tracking
Social networks and messaging apps
Add to CRM
Automatically track customer journey within CRM
Google Analytics
Google Maps
Cookie consent
Add HTML or JS
Field import
Field export
Artificial Intelligence ImageAssistant
TextAssistant AI
Website builder access rights
Remove information
Online Stores
Orders
CRM Store
Product catalog with SKUs
Payment scripts
Self-service payments
Callback
Process orders in CRM deals
Customer and order information in CRM
Customer call logs
Customer communication history
Automatically process orders with CRM rules
Payment process
Store access rights
Coupons
Accumulative discounts
Automation rules
Fixed shipping fee
Shipping fee calculator
Inventory/warehouse management
Import online store (catalogless)
Export online store (catalogless)
Income
Processing
Segmenting customers in CRM
Import your own segments
Sales generator based on segments
Email marketing based on segments
Bulk email
Bulk SMS
Automatic voice calls
Facebook messenger
Instagram Direct Messaging
Bulk messaging (Contact Center)
Voice broadcast
Advertising audiences for CRM segments
Google Ads
Search for similar audiences
Similar Audiences (Instagram)
Similar Audiences (Facebook)
Remarketing in advertising networks
Facebook ads
CRM marketing automation rules
Email editor
Unsubscribe service from email subscriptions
Email templates
Only automatic data (no headers/UTMs)
Sales Intelligence widget for your websites
Customer journey (from initial contact to deal in CRM)
Private traffic sources
Analysis reports
Advertising ROI Analysis
Traffic Analysis
Keyword Analysis in Sales Intelligence
Automatic ad management
Search tracking
Offline ad tracking
Maximum number of leads, opportunities, contacts, or companies included in Sales Intelligence reports
Workflows
Invoice Payments
Vacation Leave
Business Trips
Outbound Documents
Expense Approval
Custom Business Processes
Process designer
Event workflows
Smart Process approval from mobile app
Automatic solutions
Automatic Solution Users
Smart Processes
Smart Process Limits
Recruitment Automation
Create Smart Processes
Smart Process Stages
Business Process Funnels
Custom Smart Process Fields
Smart Process Details
Event Schedule
Document Generator
Other Smart Processes and Integration with CRM
Automation Rules and Triggers
Manage Access Rights
Rules and triggers
CRM Sales Automation
Task and Project Automation
RPA (Robotic Process Automation)
Workflows in mobile app
SPA in mobile app
Record management
Social network
Share with Colleagues
Likes and Reactions
Groups
Appreciation Badges
Employee profile page
Person Details
Customizable Profile Fields
Measure Stress Level in Mobile App
Employee Tasks List
Employee Calendar
Employee Drive
Employee Working Hours
Employee Reports
Status: Online or Last Seen
Employee Schedules
Initiate workday
Company structure
Employee directory
Quick employee search
Export employee list to Excel
Sync employee list with Outlook, CardDAV
Work time tracking 2.0 (online login/logout record and work schedules)
Employee Work Time Tracking
Employee Performance Tracking
Work reports
Absence management
Meetings and briefings
Company knowledge base
Project database
Import knowledge base
Knowledge base access permissions
Advanced management
Dashboard editor
Number of rows per data table
Number of dashboards
Data sources
Dashboard refresh frequency
Roles
Report row limit
Central branch management
Branch structure
Main Bitrix24 account responsible for all branch accounts
Unlimited branch accounts
Link existing Bitrix24 accounts to main Bitrix24 account
Each branch selects its paid plan
Each branch can pay its subscription fee
Core features
Independent CRM, Tasks, Streams, Workflows, and other tools for each branch
Complete data isolation
Manage branch account settings by Bitrix24 administrator
Separate employee directory and organizational structure for each branch
User access permissions for branch and main Bitrix24 accounts
Switch between branch accounts based on access rights
Unified notification center for multiple branch operations; tasks, CRM, new messages, etc.
Unified BI Analytics within main Bitrix24 account for all branches
Desktop application with multi-branch support
Mobile application with multi-branch support
Branch access rights
Access to all branch accounts by Bitrix24 account manager
Delegate branch account access management rights
Branch account administrator management
Invite user to specific branch
Custom user access permissions for branch
Remove user from all branch accounts
Disconnect unused Bitrix24 account of branch
Enhanced multi-user infrastructure
Full data isolation
Uninterrupted service during system and infrastructure updates
High-performance enterprise cluster
Up to 10 times faster
Geographically distributed dual data centers (All data stored in SOC compliant AWS data centers)
Master-master configuration
Dynamic load balancing
Custom database
Custom application server
Increased Rest API performance
SLA guarantee
Data encryption
24/7 monitoring
24/7 infrastructure monitoring
Immediate response to incidents 24/7
Extended monitoring
Automatic data backups
Data and infrastructure backups
Backup storage period
Restore backup to specified date upon request
Online training
Tool tips
FAQs
Training videos
Webinars
Chat with technical support
General consultancy
Technical consultancy
Restore from backup
Connect your own domain
Connect business partners
Application request
Support request
Training request
Priority customer support
Full user session encryption in Bitrix24
Account data isolation
Secure authentication
QR code authorization via mobile app
Two-factor authentication (OTP)
Authorization via third parties
Google
Apple
Office373
LiveID
Twitter
Access restriction by IP address
Single sign-on / SAML (coming soon)
Microsoft Active Directory (coming soon)
File and document protection
Protect data from deletion, restore from recycle bin
Disable public links for selected files and folders
Pending encryption
Secure user invitation
Invite selected users individually via email or message
Invite users with a link
Invite a Bitrix24 partner
Dismiss users from Bitrix24
Automatic access loss from all tools for dismissed users
Event history
Number of days event history is stored
Session history
Number of days login history is stored
Additional permission settings
Bitrix24.Market application permissions
User invitation permissions
Bitrix24 license purchase permissions
Account managers
Social network management
Extended access rights for CRM, Drive, etc.
Extended access rights in Tasks and Projects
Monitor and clean up existing storage space
Personal and custom brand settings for Bitrix24
Custom company name
Use your own logo
Apply menu to all
Apply background to all
Customize Bitrix24 account URL with your own domain
Administrator mode
Access to all groups and projects
View entire activity feed
Edit posts and comments
Restore backup
Permission approval history
Restrict general file sharing
Rename account
Restore OTP access