Plan Comparison

Event scheduler

Instant synchronization with external calendars (Google Calendar, Apple iCloud, Microsoft Office 365)

Available time slots

Shared time slots

Event invitation via email (iCalendar)

Calendar access permissions

Number of email inboxes per user

Create CRM Deal from email

Create Task from email

Discuss email in feed

Different file formats: docx, xlsx, pptx, odt, ods, odp, doc, xls, ppt, txt, rtf, html, epub, csv

Spreadsheets

Presentations

Auto-save

Number of users simultaneously editing documents

Real-time editing

Auto-save

Sharable link (read-only or editable)

Collaborative editing with external users

Password-protected or time-limited access

Observers and participants

Task templates and recurring tasks

Templates including subtasks

Task status summary

Custom fields

Assign permissions

Task control after completion

Task duration tracking

Rate tasks

Chats and video calls with task participants

Task from email

Subtasks

Checklists

Reminders

Recycle bin

Restore from recycle bin

Keep deleted files in recycle bin

Template sharing

Skip weekends and holidays when planning

List

Project Kanban

Planner

Deadlines

Gantt chart with dependencies

Calendar

Project owner

Project start/end dates

Project Templates (copy projects/workgroups)

Sort tasks and projects by activity

Manage overdue tasks and projects with a single click

New comments on tasks and projects

Scrum teams

Tasks

Catalog items

Products published on sites

Catalog access permissions

Services in the catalog

Mandatory fields by stages

Fields visible to selected users

Available custom fields

Phone

Email

CRM forms

Facebook, Instagram, etc.

Event planning

Participants in tasks

Video calls, Zoom

Automatic translator

Comments

Maximum template file size

Access permissions for document templates

Rules/triggers

Automation of business processes in CRM

Smart process automations

Web hooks for rules/triggers

Edit rules/triggers in workflow designer

Automation rule test mode in CRM deals

Warehouses

CRM Integration

FIFO and Average costing methodologies

Gross profit and gross profit margin reports

Inventory management access permissions

Prospective customers

Opportunities

Connections

Companies

Invoices

Estimates

Deal count for search and filtering in People and Companies fields

Deal count for search and filtering by Observers

Export as CSV

Migration from other CRMs

Export contacts from vCard, Gmail, Outlook, Yahoo! Mail

Export contacts to CSV, Excel, Outlook

Outbound emails

Inbox per user

Initial email synchronization and storage limit

Facebook

Instagram

WhatsApp

Telegram

Viber

Apple Business Chat

WhatsApp Instant

Queueing and request processing rules

Evaluation of customer conversations

Call statistics

Analysis reports for Open Channels (chat statistics)

Working hours settings

Request contact information

Personal data processing notice

Redirect chat to all distribution modes

Supervisor chat evaluation

Canned responses

Transfer conversations between employees

Transfer chats between channels

Automatic response

Export data to Excel

Channel access rights

PBX integration via Rest API

PBX integration via SIP connector

Unlimited incoming/outgoing lines

Call forwarding

Call transfer

VoIP phone sets

Internal lines

Working hours settings

Voicemail and greetings

Call to all distribution modes

Unanswered call forwarding

Call blocking

Match number from source (CRM)

Export call details to Excel

VoIP phone call capture

Automatic call routing

Evaluation of customer calls

IVR (voice menu)

Call recording (monthly)

Queue groups

Queue group size

Automatic call transcription

Phone access rights

Call recording playback speed

Email

SMS

WhatsApp

Email

SMS

WhatsApp

Responsive design for different devices including mobile, tablets, PCs

ESite templates (created by Bitrix24)

Site templates (from Bitrix24 Store)

Super block for professional web design

CRM form designer

Image editor

Websites for sales teams

Websites for marketing teams

HR / recruiting websites

CRM forms

Callback widget

Website live chat

Work time tracking

Social networks and messaging apps

Self-service payments

Callback

Customer and order information in CRM

Customer call logs

Customer communication history

Automatically process orders with CRM rules

Bulk email

Bulk SMS

Automatic voice calls

Telegram

Facebook messenger

Instagram Direct Messaging

WhatsApp

Viber

Bulk messaging (Contact Center)

Voice broadcast

Google Ads

Facebook

Similar Audiences (Instagram)

Similar Audiences (Facebook)

Advertising ROI Analysis

Traffic Analysis

Keyword Analysis in Sales Intelligence

Instagram

Facebook

Invoice Payments

Vacation Leave

Business Trips

Outbound Documents

Expense Approval

Custom Business Processes

Automatic Solution Users

Smart Processes

Smart Process Limits

Recruitment Automation

Create Smart Processes

Smart Process Stages

Business Process Funnels

Custom Smart Process Fields

Smart Process Details

Event Schedule

Document Generator

Other Smart Processes and Integration with CRM

Automation Rules and Triggers

Manage Access Rights

CRM Sales Automation

Task and Project Automation

Feed

Comments

Share with Colleagues

Likes and Reactions

Groups

Surveys

Appreciation Badges

Person Details

Customizable Profile Fields

Appreciation Badges

Measure Stress Level in Mobile App

Employee Tasks List

Employee Calendar

Employee Drive

Employee Working Hours

Employee Reports

Status: Online or Last Seen

Employee Schedules

Employee Work Time Tracking

Employee Performance Tracking

Main Bitrix24 account responsible for all branch accounts

Unlimited branch accounts

Link existing Bitrix24 accounts to main Bitrix24 account

Each branch selects its paid plan

Each branch can pay its subscription fee

Independent CRM, Tasks, Streams, Workflows, and other tools for each branch

Complete data isolation

Manage branch account settings by Bitrix24 administrator

Separate employee directory and organizational structure for each branch

User access permissions for branch and main Bitrix24 accounts

Switch between branch accounts based on access rights

Unified notification center for multiple branch operations; tasks, CRM, new messages, etc.

Unified BI Analytics within main Bitrix24 account for all branches

Desktop application with multi-branch support

Mobile application with multi-branch support

Access to all branch accounts by Bitrix24 account manager

Delegate branch account access management rights

Branch account administrator management

Invite user to specific branch

Custom user access permissions for branch

Remove user from all branch accounts

Disconnect unused Bitrix24 account of branch

Up to 10 times faster

Geographically distributed dual data centers (All data stored in SOC compliant AWS data centers)

Master-master configuration

Dynamic load balancing

Custom database

Custom application server

Increased Rest API performance

SLA guarantee

Data encryption

24/7 infrastructure monitoring

Immediate response to incidents 24/7

Extended monitoring

Data and infrastructure backups

Backup storage period

Restore backup to specified date upon request

Tool tips

FAQs

Training videos

Webinars

General consultancy

Technical consultancy

Application request

Support request

Training request

QR code authorization via mobile app

Two-factor authentication (OTP)

Google

Facebook

Apple

Office373

LiveID

Twitter

Microsoft Active Directory (coming soon)

Protect data from deletion, restore from recycle bin

Disable public links for selected files and folders

Pending encryption

Invite selected users individually via email or message

Invite users with a link

Invite a Bitrix24 partner

Dismiss users from Bitrix24

Automatic access loss from all tools for dismissed users

Number of days event history is stored

Number of days login history is stored

Bitrix24.Market application permissions

User invitation permissions

Bitrix24 license purchase permissions

Custom company name

Use your own logo

Apply menu to all

Apply background to all

Customize Bitrix24 account URL with your own domain

Access to all groups and projects

View entire activity feed

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